SRD Dispute Website - How to Dispute Outcome From SASSA SRD R350 Grant Application?SRD Dispute Website - How to Dispute Outcome From SASSA SRD R350 Grant Application?

We have received countless requests by our visitors in 2023 especially SRD R350 grant applicants on how to dispute outcome from SASSA SRD R350 grant application status.

After checks upon checks finding the where the issue is coming from the fact that some applicants of the ongoing reinstated SRD R350 Grant who have been declined received SMS message instructing them to dispute the decline status.


If you have received such message from SASSA please let’s help you to dispute this matter in 2023.

Per instruction from SASSA regarding those who have been declined and feels that their decline decision from SASSA is not legitimate and want to apply for redress or reconsideration can do so on the official website of the SRD R350.


It has to be noted that, with the exception of decline reason “Identity verification failed” all other decline reasons can be disputed using the reconsideration module on the website.

The following decline reasons among others are : alternative income source Identified, uif registered, nsfas registered, irp5, other grants, referred can be disputed.

Below are the few steps to follow :

  • Click on this link for those before April 2022 but for those from April 2022 should rather use this link
  • Fill in the field provided requesting for your ID number and the phone number used to submit the application.
  • Click on the “send pin” button.
  • A unique OTP code will be sent to your phone number.
  • Enter the code received and click on submit.
  • The reconsideration page will load.
  • Under the “reason for reconsideration” choose the one that matches your decline reason. For example, if you are declined for ‘uif registered’ choose ‘not uif registered’ and also if you are declined for “alternative income source Identified” choose ‘no alternative income source’ and so forth.
  • After that submit your reconsideration application.
  • You can come back later to check reconsideration status if approved or pending or still declined.

Disputing Identity Verification Failed Status Declined April 2024

If you are declined and the reason for the decline is ‘identity verification failed’ then click on this link to follow the steps by steps: identify verification failed SRD R350 Grant Application Status Declined


Always remember that there is a stipulated time to submit reconsideration application and failure to meet the deadline will forfeit that chance.


By Edna

139 thoughts on “SRD Dispute Website – How to Dispute Outcome From SASSA SRD R350 Grant Application? April 2024”
    1. Hello I need help guy ma application is complete apro e bt now i’ve got a massage says ma application decline bc I wrote a wrong name or same so I want to fix how to fix it ….thnk u

    1. I have been applying from last year it only say incorrect name and surname how I probably dnt understand last year it said it’s not approved this year it approved I really dnt know and wrote incorrect me and surname

  1. Ngangisebenza ngo2019 June Kuya ku2020 June icontract yam seyaphela, okwamanj angisasebenzi ngihleli nemali ye uif Kade ngaclaimer cela ningicime kwa uif khona Nam ngizothola imali ngoba angisasebenzi

    1. Yaka e glass hore tjhelete e kene mare ha keya pick n pay e Angola decline,pay date diya hlapa kaofela ho tloha ka September 2021 ho fihlela December 2021

  2. Ngitholile lastmnt 350r indaba iqale mase bhut wam engfakela 200 kuty ngbambis3 ngoba sekbh3da endlin ethy angbambise kuze kfike lo 350 ayke kwabe ibhemile u sassa usuty mna knemali engitholayo nyanga zonk ad uzongi decline 😔

      1. Last year I was approved but this year not approved, seriously why? Don’t make our suffering a joke we really need that money you can’t approve and next minute you don’t approve who will spell their name or surname wrong cause we always double check before sending animeni Nina ukudlala

    1. I did not get my srd grant they said m UIF registerd while im not working and ive never claimed any UIF what really going on here m confused

    2. Well I haven’t been receiving Nsfas money/Support for the last 6 months. But it says Nsfas registered and it’s Declined

    1. Since I start to work on 2019, I terminate my contract due to my skhool work because I left behind because of work distraction and i terminate early 2019…I only work for 3 months

      1. I received a message today saying that my grant money is declining due to income I receive and unfortunately am not receiving any income am unemployed, please help me

  3. The last time I worked was 2019 n last year I received my SRd sassa grant bt now it says my application has not working nor registered with any company wanna know why is the problem,pls reply n check my application again coz am not employed n really need the can make a difference if I get it.thanx in advance

  4. The last time I had a sassa srd grant was last year n this year am having difficulties to receive it again,am not employed at the moment or registered with any company pls check my application again

  5. Hello I’m Nelisiwe Mto I received a message yesterday that I must do this dispute but I don’t know how my problem is I applied a UIF on the 15 of June 2021 because of ending of the contract then I received a money on July 15th.Then gave me another date of signing on the 10th of August and told me that I will received the money on 13th of August but I didn’t get.Also still gave me another date of signing 13th of this month and also signed but no money received now I will go to sign on the 13 of October.Now I just want to know am I still have aUIF or please help because if no I want to apply for R350 srd grant

  6. My last UIF was January 2021 why can I not qualify for this R350 grant. I was declined due to qualification for UIF. When I checked with UIF I was told I do not have anything available to me.

  7. ID 0210..086 ApplD 252856:
    Aapplication for SRD R350 Grant
    declined due to incorrect name or
    surname.Visit Srd website to dispute
    outcome before 25/10/21

  8. MY Name Is Gloria I am working but am a temp, sometimes i work for 7 days an some i don’t work for 2 months, the money that I receive is social grant only. Why can I not qualify for this R350 grant because I stay at home for 2 months.

  9. I’m not working and I don’t receive any income like UIF so I don’t really understand why my application was declined. I am really struggling and I thought receiving this R350 could help me a lot, I don’t know what to do anymore 😢

    1. Well not sure last time I had money in my bank was March and now I still get status (income source) should I get bank statements and take it to my nearest sassa office

  10. I cannot understand, why i am declined due to UIF, i have NEVER claim from UIF, and hasn’t been working since Covid started,

  11. I can’t understand why it declined due to UIF, I have never claim from UIF. I has not been working since Covid started

  12. I can’t understand why it declined due to UIF, I have never claim from UIF. I has not been working since Covid started.

  13. Ndandisebenza ngo2018 ndayengo ngojune 2019ndayiclaimer I uif kodwa Imali yesinxephezelo andiyicholi esouth Africa.ngathi andizalwa lapha ngoba nale yakuqala IR350 asiyicholanga sicela nisincede

  14. The decline reason says alternative source of income identified from last year it was that reason. The last time I received money from Sars was 24 December 2020. I have never received any income from then, but they see the source of income that I don’t know. They don’t even specify which income and when did I get it. I called Sars and they say I don’t have any income with them because I am not working anymore and I don’t pay any tax because I’m not working. They said tell them to show you the income they are talking about. It’s really corruption and it’s annoying. You don’t have any income but they tell about source of income.

    1. Please submit reconsideration application. Sassa is aware of fractions in their system, thus ehy offer you the chance to appeal. Because what we have seen is that, most of the processes are machine based

  15. I declanied to get 350 because of source income pls dispute that think coz my last year worked was 2016 l didnt get uif but now l declained to 350 pls cancelled all dat thing l need this money

  16. Hi , I declined since December 2020 for Uif and I’m not getting any Uif I really need this money, now from August untill now I’ve declined again even when I do the appeal the outcome is still the same 🙆🙆😭😭

  17. My late sister child was declined last year and did not get the SRD reasons were UIF.So this year I applied for him again and now they say source of income identified.He last job was in early 2019 and even when he tried to see if he has money with Labour department they said that he does not have any money.And He is currently not working.So my question is where do this people get their enformation from because really this is sad that you are being accused of receiving funds which you don’t even know about.If you tell someone that I see you receive money from a source tell him so that he/she can clarify if it true or a lie….this is so sad how our government handle this SRD ‘s

  18. Hi, I was asked to open a bank account to receive my child’s grant, this is the only transaction that is performed on a month to month basis. What protocol needs to be followed so that I can receive the SRD Grant ( R350 ). Please advise …

  19. Hi I was declined for August and September due to other source of income. I did the Reconsideration a few times but stay declined. It Will stay Declined cause it doesn’t allow me to explain. After my ID no. and cellphone no., I get the code via SMS I submit and nothing else comes up, So I must I rectify it. Please Help

  20. My name is Fortune Vusi Nzimande
    I’d no is

    My application was declined but I’m not earning any income I’ve used my sisters telephone for application

  21. The last time I claimed uif was in April 2020 if I’m not mistaken. I have been unemployed since the beginning of 2020 since my contract ended in Dec 2019. I have given up on this R350 because they don’t even take the time to fact check anything and the dispute system is ridiculous as your not even given a chance to state your case. Typical of our beloved government

  22. I dont have no income been unemployed from 2013 was receiving R350 from last year dont understand why this is happening now .if they checking bank accounts then they would see i dont have income.

  23. My srd grant declined due to the income I’m getting it while the is no income I’m getting at all my older sister is having an access into my account she’s putting money aside into my account for the renovation of a house its so disappointing this srd grant

  24. My last income was last year january and it decline saying i have an income am Siyabonga Bala and am so dissapointed

  25. I don’t understand why the srd 350 declined because my uif doesn’t exist they said they must fire me so now am no longer working there

  26. Im not working never being registered for uif things but my status say im uif registered i was working ona the construction befor know im not working i got shoot the was a robbery in my room so not working please help me

  27. I didn’t receive any alternative income source am unemployment person but still my sassa application declined because of this income source please help

  28. Nna Ke lanna ka e thola nakong eo keneng kesa sebetse,Ke leboha mmuso ka sena.Hao tshwane leha osa thole letho.Ke rolela mmuso o busang kgaebane

  29. Was declined uif registered. I worked yes bt do not qualify for that UIF, cn onli apply again in 2023. Since Aug I’ve been declined. Appealed still pending so when will I get an answer. I REALLY NEED THAT R350. ITS A LITTLE BUT WILL HELP SOME HOW!

  30. Hi it been 9 months I haven’t received any money for srd, it says refed I don’t know what to do now help please

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