Are you one of the SRD R350 grant applicants who have been declined with referred status?

From late November to early December 2022 , some applicants checking their grants status received a message for decline, and the reason for the decline was that they are referred.


To some, this was a new thing to their hearing and what does that suppose to mean.

In the course of time SASSA came out officially to explain the meaning why some applicants saw referred as the reason for the decline.


There are basically two types of the referred although you may still see referred on your status.

They are :

  • referred_linked_risk_mobile: a fraudulent application has been received from this phone number.
  • referred_safps : The client is registered as a perpetrator of fraud with South African Fraud Prevention Services.

From the above explanation given by SASSA in respect to referred status, it is either the phone number used to apply or the ID number of the applicant or both are involved in a fraudulent activities.

When that happens, the applicant in question will have to contact SASSA on 0800601011 toll free number immediately to know the exact reason and the necessary steps to be taken.


Sometimes, it is possible that the applicant may not be aware that his or her registered cell phone number has been for fraud.

It usually means your application has to be investigated for fraudulent activities.

You need to be in touch with sassa urgently otherwise your grant will not be paid and will continue to decline for the rest of the remaining months.

For any other reasons for the decline, you can always dispute it by submitting reconsideration application which is discussed in depth here.

Click here to track your SRD R350 grants status

If you are declined for Debtor as the reason click here to know why and what you can do.

Latest Updates

Those in this category of declined status can take a closer look at the image below for further information regarding referred status for the SASSA SRD R350 grant

Pressure is mounted on SASSA to consider these issues with urgent attention it deserves. They have been abandoned to their fate not knowing what to do. Some have complained that, they have been approved on to check their status later to see their approved status turned out to Referred.


By Edna

15 thoughts on “Referred status for SASSA SRD R350 grant Decline April 2024”
  1. Yes…that income i received is for child support form my son …is not for me ..please thats why i do application for me im not working for more than 2 years now…thanks for understanding.

  2. My application for srd grant deadlined they said am getting money which is not true, I gave my cad to someone he doesn’t have bank cad but he is not using it not and am not working

    1. I’m pretty Ndlovu a single mother of 1 boy and I received a child grant and srd grant decline due to alterative source income that is not true. I’m not received any income

  3. I’m Noncedile Mtshobeni. I received a child support grant, srd grant decline. They say I have uif. I get it once. And that was 1000 rand. I’m not working. There is no income. Please help

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