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NSFAS Call Centre – Contact Details

The main and official call centre or contact details for NSFAS is 08000067327 . It might be very busy as during nsfas application, more and more people will be trying to call at the same time.

Call Centres and Contact Details of NSFAS

NSFAS official call centre number is 08000067327

This is the National contact number anyone can contact for assistance with regards to the applications or administrative services of NSFAS. They also have their various phone numbers at various locations across the country in the provinces as listed below.

NSFAS Call Centre - Contact Details
NSFAS Call Centre – Contact Details

Nsfas Social Media Pages or Accounts

Nsfas is aware applicants and even recipients of the financial aid scheme will from time to time face some forms of difficulties and will need assistance, thus why they have this toll free number and other social media networks specifically Twitter, Facebook, Instagram and YouTube. Find below their various links to the official social media networks :

Nsfas Email Address

They also have official email which applicants who have issues can submit their complaints and be served accordingly. Please find below the appropriate email address to send your enquiries to depending on the nature of the request or Enquiry as stated below.

Account, Payment and Balance Enquiry

For request regarding checking of balance or payments, contact the following :

Tel: 08000067327

Email : [email protected]

For any other general account queries, send email to : [email protected]

General Student Queries or Wallet Accounts

Email: [email protected]

Tel : 08000067327

Postal Address

If you wish to post your queries through the post office or snail mail, then you can use the postal address provided below :

University and TVET College Documents, Private Bag X4, Plumstead 7801, South Africa.


NSFAS Wallet Documents, Private Bag X6, Plumstead 7801, South Africa.

NSFAS Offices and Support Centres

Nsfas have offices and support centres across the country offering in person assistance to applicants or recipients. Below you will find various office locations in provinces and look for the place that is closer to you.

NSFAS Physical Address

10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700

Corruption & Vuvuzela Fraud Hotline

If you witnessed or identify corruption, you can report using the channels below :

Tel: 0860247653

Email : [email protected]

SMS Call Back Number : 30916

Websites : and

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