SASSA SRD R350 and Moya App Reconsideration – Introduction
One of the apps that has thousands of applicants if the reinstated SRD R350 grant is the Moya app. When you submit your reconsideration application, just be patient with time, SASSA will update you with the outcome of the reconsideration in January 2023 and beyond.
With this app users of Android smartphones can manage their SRD R350 grants application and payments seamlessly and at no data cost.
Earlier SASSA tried to use their PR department to downplay the effectiveness and the authenticity of the app by calling it a scam.
Telling applicants who have already submitted their application through the Moya app to apply again otherwise they will not be paid.
Those, who out of curiosity, tried to apply again using the main official website met with the message that their applications are already in the system and active and that no second application from the same ID number is acceptable.
After back and forth, sassa through a response on Twitter shamelessly admitted that all applicants who used Moya app ti apply their website are accepted and that they too will be paid if approved just like all other submitted applications.
This was a sigh of relief to these people who used Moya app to apply.
Now in case you are declined when you check your status then you have to submit appeal application or reconsideration.
How to use the Moya app to Request Reconsideration Appeal for SRD R350 Grant
It has to be taken note that not all declines that requires the use of the reconsideration module. For instance, if an applicant is declined because of “identity verification failed” then the person will have to use the “Full name and Surname Update” section to update personal details.
Apart from the above almost all other declines can be resolved using the reconsideration module.
When you open the Moya app and is fully loaded, scroll down and to where it is asking for reconsideration.
Click on the yellow labeled button with the inscription “click here to apply online or check reconsideration” under the subheadings “Application for reconsideration”
When the reconsideration page is open and fully loaded enter your ID number and the phone number used to submit the application and click on the “send pin” button.
You will receive a Pin code on the phone number and just enter the code in the provided space provided.
Now choose the expression that matches your reason for the decline. For example, if you are declined for “alternative income source Identified” , then choose ‘no alternative income source’. Similarly, if you are declined for “UIF registered” then choose “not uif registered”.
After that submit, it might take a while for SASSA to review the reconsideration application, and when done you can check your status and if approved then you can get paid.
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