How to change phone number used to apply or submit SRD R350 Grant Application? ๐Ÿ˜ณ๐Ÿ˜ณ๐Ÿ˜ณ๐Ÿ˜ณ๐Ÿ˜ณ

We have received several complaints from applicants of the SASSA SRD R350 grant regarding their inability to change the phone number they used to apply for R350 Grant.


Please Click On This Link For The Latest Updates To Update or Change Your Cellphone Number For SASSA SRD R350

Have you lost or misplaced your phone number which was used to apply?

Or your phone was stolen altogether or the phone is now malfunctioning? Or you have even forgotten the cell phone number used to apply? Or you have changed your number?

Update to this Story/Post 2022


Please very urgent, if you are here to change phone number used to submit the application, please just reapply by using the confirm existing application module, when asked for the phone number input your new phone number and go ahead with that.



For whatever reason you want to change your phone number to a new one, there is no place found on the website of SRD R350 grants that can allow applicants who found themselves in such situations can change phone numbers.

In some online forums especially on Social media, applicants are worried about the issue of not being able to update phone numbers.

When SASSA was contacted regarding this issue, SASSA said such applicants must contact them directly to on their toll-free number 0800601011 and they will be more than happy to provide the needed assistance.

Some have lost access to mobile phone numbers used to apply and are unable to make certain changes on their applications which require phone numbers yo receive confirmation code.

Note that the best option is to request for a sim swap from your telecommunications provider, the network where you bought the sim card from.

In case you contact sassa on 0800601011 toll free number and number is congested or busy, please don’t just give up, continue trying until you get through. Their number is hotline which can receives thousands of calls in a month from people across the country.

Latest News Updates


        1. I lost my sim and I don’t remember my cellphone number and when I call sassa it says number is not reachable

          1. I lost my cellphone with the Simcard,unfortunately I can not do a swimswap because I feel like I won’t be able to provide the correspond answers for the swimswap process.And now I can’t withdraw the money because I was a postbank๐Ÿ˜ข

      1. My SIM card was hacked some one make SIM swapping for her my old number was 0724536287 now I’m using this new phone number 079 249 8516

  1. I lost my number that I used to update my srd sassa grant and I want to change it , when I call the number that I’m supposed to call for my problem , only robots are talking and they are wasting my airtime

  2. i dnt have the number that i applied for the grant i cant even get it throuhg the network telkom my ex changed it to cellc and i dnt know where he is anymore. need help urgently. thank you

  3. I lost my phone with my simcard in it I can’t it’s impossible for me to change my number please help

  4. Guys I lost the number that I applied with,so I got no pay date but my money is approved,and they keep wanting me the bomber I plied with,so how can I change that nomber

  5. I want to change my contact number that I used to apply cause the person who applied for me is no longer here so how can I do to change the numbers cause I can’t check my status via Moya app

  6. ๐˜ช๐˜ฏ๐˜ฆ๐˜ฆ๐˜ฅ ๐˜ฉ๐˜ฆ๐˜ญ๐˜ฑ ๐˜ฎ๐˜บ ๐˜ฑ๐˜ฉ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ธ๐˜ข๐˜ด ๐˜ด๐˜ต๐˜ฐ๐˜ญ๐˜ฆ๐˜ฏ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ช๐˜ฏ๐˜ฆ๐˜ฆ๐˜ฅ ๐˜ต๐˜ฐ ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ ๐˜ฏ๐˜ถ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ณ ๐˜ฑ๐˜ฉ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ช ๐˜ข๐˜ฑ๐˜ฑ๐˜ญ๐˜บ ๐˜™350

  7. ilost my sim card and ineed to change my number that ihave been apply R350 please help

  8. What can I do to get my R350 because I lost my sim and couldnโ€™t do a simple swap so ever since i couldnโ€™t receive it because this want a pin at the post office plz help.

  9. My application was decline, and also i lost my my phone, i need to re-apply again… I need help
    my new number phone are 0792399618

  10. My cell phone number doesnโ€™t allow SMS, 0797609619. So I want to use this new number 0726128156, please help

  11. My SIM card was hacked some one make SIM swapping for her my old number was 0724536287 now I’m using this new phone number 079 249 8516

  12. I lost my number that I used to apply for 350 grant and I can’t receive my grant almost 6 months ago

  13. My niece change her number and it was submitted and then she check for pay dates and she had from may until October but when she went to collect her money at ShopRite they told her it is not registered so how long must she wait or what seems to be the problem

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