We have received numerous complaints from applicants of the SASSA SRD R350 grant regarding this issue of approved without pay dates.
To some, they have been approved more than two weeks getting to three weeks with no pay dates and are wondering what at tall is SASSA checking that can take them that long time to verify them for payments.
Last year something similar happened where applicants had to wait for weeks after approval without pay dates.
When SASSA was contacted, all they could say is for the applicants to exercise patience.
It simply doesn’t make sense yo approve application and will take you weeks to give them pay dates.
Is it a form of incompetence or what or system challenge. Or it is just unfortunate and deliberate attempt just to frustrate the applicants.
We have tried to get in touch with sassa yo explain why some who are approved long time but still does not have pay dates showing knowing very well that without pay dates applicants cannot be paid although approved.
Some applicants who experienced such situations are sometimes declined without any proper reason.
But unconfirmed report indicates that SASSA has already detected some errors in the first batch of payments in the last week of August 2021 where they made some payments to some individuals who actually were not supposed to receive the grants in the first place.
This has resulted in tightening the approval process so that greater look will be taken at each applicant before approval.
This has led to situations where applicants who were approved have their status reversed to declined.
Another unfortunate thing is that SASSA toll free number 0800601011 is almost always congested and hardly do people get through to an agent to address pertinent issues.
So if you are among those who have been approved long time without pay dates especially if it has been more than two weeks, then you need reach out to SASSA for clarification because thus undue delay.
But for the mean time jeep checking your grant status every day as status can change even in a few hours.
Apart from SASSA hotline 0800601011, SASSA can also be reached on their official Facebook page or Twitter handle listed below:
It has to be noted that, all applicants who submitted their personal bank account or ewallet account will be verified. SASSA wants to make sure that they pay the grants into the account of the applicant, thus why applicants should not should someone else’s bank account or ewallet account.
With this in mind, make sure to submit the bank account details or ewallet account details that are accurate because if you make a single mistake the system will reject the account.
Eventually if the account is rejected, you may be redirected to use the post office for grant collection.
Every month, SASSA opens a window where applicants who have already submitted their applications, can change their payments method using the online system, they can also update bank account information if the previous one was wrongly entered.
For instance, the window period for the submission of bank account details was from 3rd September to 10 September 2021, which obviously ends today.
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