Introduction
For many applicants who have applied for the SASSA SRD R350 grant, what they are currently facing is a mass decline in 2023.
A decline many have expressed that, it might be a system error or possibly a mistake from SASSA.
Meanwhile, it is very difficult to contact sassa on 0800601011 toll free number to see why such decline outcome.
All that they have been told is to apply for a reconsideration within 30 days from the date of the decline. As to what they are going to do differently nobody knows.
For instance, an applicant who was declined for UIF registered or nsfas registered, how will Sassa this time know if there is a change of the applicant’s status.
Reconsideration for decline applicants

For now we have discovered that these decline status can be reconsidered or updated.
For those who have these declined reasons can apply for reconsideration or appeal example : uif registered, debtor, alternative income source Identified, nsfas registered etc.
But those who are declined with the reason: “identity verification failed” can simply update their names and ID.
If you are among those that that have to use the reconsideration module, please click on this link https://srd.sassa.gov.za/sc19/reconsideration
Fill in the spaces provided such as ID number and the cell number used to apply and click on the “send pin” button.
A code will be sent to the number provided enter to the pin space created and submit.
First, select the month you want to appeal in this case August 2022 , if you choose any other month, you will be told “appeal date expired”. Don’t choose August 2021.
Below the reason for decline, there is another space labeled as “reason for reconsideration” choose from the list that matches your reason for decline.
For instance, if you were declined for “Alternative Income Source Identified” then choose “no alternative income source” or “uif registered” choose “not uif registered”. Don’t choose anything other than the correct opposite to the reason for the decline.
Identity verification failed – Update
For those who are declined for identity verification failed, will simply have to update their Full name and Surname as well as ID number.
Look at the image below, when you visit the website https://srd.sassa.gov.za scroll down to the section where asking you (Request Names and Surname Update) update personal information and fill in the field provided, make sure the names are in correct order as they are on the ID documents or smart ID card.

After correct entries, click on the submit button and thus all. The system will do a rerun and when it is certified, you will be updated accordingly.
- SASSA Announces Payment Dates for August 2023 SRD R350 Grant
- INTERNSHIP PROGRAMME: ASSET Management 2023
- INTERNSHIP PROGRAMME: FINANCIAL ACCOUNTING AND SUPPLY CHAIN Management 2023
- SRD SASSA GOV ZA BANKING DETAILS TYMEBANK AUGUST 2023
- SRD Approved But No Pay Dates July 2023
I want to change my bank details
I have got the 350 now y must I be diclind
The payment declined
My status says referred.What can I do?
Same like last year declined but approved for November and January why.
I want to change my payment to the post offers plaese help my lm approve but no chash
my application for srd350 was declined
I hereby declare that the information contained in the document is not the case of the uif 19 i canceled to show i am unemployed
I was declined and I’m not working since from august
My daughter is sick I went to post office to collect her money but they refused. Help me
I want to change my account to tymebank can u plz help me to change my phone number plz 0685126894
What does it mean when it’s says cancelled meaning I’m going to get it?
i did apply for 350 grant for my 19 years daughter last year but she did ‘nt get it says decline because of UIF, but she did’nt work anywhere it was her first year last year and there was not even NSFAS that she was getting. I do that Reconsideration when I check status it was pending when I check again it says decline because of UIF. What can I do?
I never receive SRD always Declined an I am unemployed, I have made an Appeal all of the months pending please help
Decline by uif.
And I don’t have uif
Declined and consideration pending since September 2021
active but not on system
My application is declined what must I do and i lost the phone that I was applying with what must i do
Reapply and use your new number
Reapply and change the number to your new phone number
grant successfully approved since august 2021 now suddenly been pending since re-application in april 2022.. identity verification failed.. omgosh.. wt.. details 100% correct as per previously but no.. now i am suddely who i normally am and or who i say i am.. no really
My grant was declined I think it’s because of the money that my yanger brother send to me for meterial of the house that he build at home and assisting me to pay my tpolicy only I don’t have nathing
I have no source of income why was May declined
Invalid please help me, sometimes it’s failed please help me
I hv being trying to update my identity because I hv being declined for 8 months due to my identity verification n I hv tried to upload it bt it says service unavailable plz help