What Does SASSA SRD status check failed mean? May 2024

If you check your SASSA SRD R350 status and it fails it means the following according SASSA official in 2023 :

• The submitted personal information given to SASSA does not match with the one in the Database of the Home Affairs Department.
• The mobile phone number that was used to apply mismatch with the one you currently trying to use to check your status.
• This could be as a result of someone else may have changed your phone number or you yourself has changed.
• There could be internet connection or access challenges, where your current internet connection is not able to access the SRD website server.
• You can use a different web browser or different phone altogether to to try accessing the platform.
• At times it could be a server error from the website. In such cases you only have to wait for some few hours and try again.
• Furthermore, you can use WhatsApp to access the status of your application using the number 0820468553.
• If all the above formats fails, then please contact SASSA on 0800601011 toll free number to check your status for you.
• Let them know the challenge you are facing checking your status.
• Make it clear to them that whenever you try to check your status, you receive a failed message and that you have tried all available avenues but still no avail.
• SASSA has cautioned applicants not to give out their applications details to anyone to check his or her status.

SASSA status pending for how long