In the ongoing battle against the impacts of the COVID-19 pandemic, government initiatives such as the COVID-19 SRD R350 grant have proven to be a lifeline for many vulnerable individuals and families. However, as with any large-scale program, there have been challenges and delays along the way. This blog post aims to shed light on the experiences of applicants who are approved without pay dates, providing insights into the reasons for delays and offering guidance on how to navigate through them.

Exercise Patience: Acknowledging the Backlog

In the month of July 2023, a considerable number of applicants found themselves in a unique situation: they were approved for the COVID-19 SRD R350 grant but had not yet received their pay dates. The South African Social Security Agency (SASSA) has acknowledged the presence of a backlog in processing pay dates, leading to understandable frustration among recipients who were eagerly awaiting their funds.


For those in this predicament, it’s important to recognize that SASSA is actively aware of the situation and is working diligently to address the backlog. While the waiting period can undoubtedly be challenging, it’s essential to exercise patience and give the agency the necessary time to sort through the administrative hurdles.

Unverified Banking Details: A Common Hurdle

Among the group of applicants without pay dates, there are those whose banking details are not yet verified. This verification process is crucial to ensure that funds are disbursed accurately and securely. However, due to various factors such as incomplete or outdated information, this step can introduce additional delays.


For applicants facing unverified banking details, the key is to remain patient and cooperative. SASSA has a responsibility to ensure that funds are channeled correctly to prevent any potential errors or fraud. In the meantime, individuals should consider double-checking their provided banking details for accuracy and make any necessary updates.

Submitting Payment Account Details: A Vital Step

Another subset of applicants without pay dates comprises those who have not submitted any payment account details to SASSA. This step is crucial for the agency to establish the necessary channels through which the grant can be disbursed. Without this information, the disbursement process cannot proceed, leading to delays for these applicants.

To address this situation, individuals should promptly submit their payment account details using the official SASSA SRD R350 Grant website: This step is a proactive measure that can significantly expedite the payment process. Ensuring that accurate and up-to-date account information is submitted will play a pivotal role in streamlining the disbursement of funds.


While the COVID-19 SRD R350 grant has undoubtedly provided much-needed relief to countless individuals, it’s important to acknowledge that administrative challenges and delays can arise in any large-scale program. Applicants who find themselves approved without pay dates should remember that SASSA is actively addressing backlogs and working to ensure that funds reach recipients as swiftly as possible.


By Edna

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