DEBT COLLECTION AGENTS

Our Customer Services department requires people with a real passion for retail and commitment to a high level of customer service, to work in our Debt Collection Department as a Debt Collector.

This position is based in Cape Town, Western Cape Town.

Call Centre Operating Hours:

  • 07h30 to 19h30 Monday to Friday rotational shifts with a 7 hour work day
  • 08h00 to 16h30 Saturday (alternate) rotational shifts
  • Ad hoc overtime

Ideally, applicants for the position should meet the following key requirements and competencies:

  • Matric or equivalent qualification
  • Previous relevant experience (collections experience) is advantageous
  • Computer literate (Excel, Word)
  • Multi lingual beneficial
  • Is a willing, enthusiastic & active participant
  • Eager to learn new skills
  • Patient and tolerant
  • Competitive and a desire to succeed
  • Focus and the ability to concentrate for long periods
  • Persistent and assertive
  • The ability to work in a competitive and stressful environment
  • Problem solving skills
  • Strong negotiation skills
  • Punctuality and good attendance
  • Honestly and trustworthy
  • Adapt to change quickly, in a fast-paced environment

For more information or to apply, visit our career website: https://truworths.erecruit.co/candidateapp/Jobs/View/TRU230310-5

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Truworthscareers #debtcollectionagent #callcentre #contactcentre #customerservice #opportunity #retail #debtcollection

By Edna

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