DEBT COLLECTION AGENTS
Our Customer Services department requires people with a real passion for retail and commitment to a high level of customer service, to work in our Debt Collection Department as a Debt Collector.
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This position is based in Cape Town, Western Cape Town.
Call Centre Operating Hours:
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- 07h30 to 19h30 Monday to Friday rotational shifts with a 7 hour work day
- 08h00 to 16h30 Saturday (alternate) rotational shifts
- Ad hoc overtime
Ideally, applicants for the position should meet the following key requirements and competencies:
- Matric or equivalent qualification
- Previous relevant experience (collections experience) is advantageous
- Computer literate (Excel, Word)
- Multi lingual beneficial
- Is a willing, enthusiastic & active participant
- Eager to learn new skills
- Patient and tolerant
- Competitive and a desire to succeed
- Focus and the ability to concentrate for long periods
- Persistent and assertive
- The ability to work in a competitive and stressful environment
- Problem solving skills
- Strong negotiation skills
- Punctuality and good attendance
- Honestly and trustworthy
- Adapt to change quickly, in a fast-paced environment
For more information or to apply, visit our career website: https://truworths.erecruit.co/candidateapp/Jobs/View/TRU230310-5
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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